📜 Novelkart –

Welcome to Novelkart, your trusted e-commerce electronics online store. By accessing, browsing, or purchasing from our website/platform, you agree to abide by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

• Novelkart is an online platform that sells electronics and related accessories.
• By placing an order, you confirm that you are at least 18 years old or using the platform under parental/guardian supervision.

2. Products & Pricing

• All products listed on Novelkart are described as accurately as possible. However, slight variations in color, design, or specifications may occur due to manufacturer updates.
• Prices are subject to change without prior notice. Final pricing will be confirmed at the time of checkout.
• Product availability is dependent on stock. In case of non-availability, Novelkart reserves the right to cancel the order and refund the full payment.

3. Orders & Payments

• Orders can be placed through the Novelkart website/app.
• Once an order is confirmed, you will receive an order confirmation email/SMS.
• Novelkart accepts multiple modes of payment including PhonePe Payment Gateway (UPI, Debit Card, Credit Card, Wallet, Net Banking) for secure transactions.
• PhonePe Payment Gateway ensures end-to-end encryption and secure payment processing.
• In case of a failed or incomplete transaction through PhonePe, the amount (if deducted) will be refunded by PhonePe as per their refund timelines.

4. Shipping & Delivery

• Delivery timelines depend on the customer’s location and product availability.
• Estimated delivery time will be shown at checkout.
• In case of unavoidable delays, Novelkart will keep the customer informed.

5. Returns, Replacements & Refunds

• Returns/replacements are accepted only under the following conditions:
  • Damaged product received
  • Wrong product delivered
  • Manufacturing defect (verified)
• Return requests must be raised within 7 days of delivery.
• Refunds will be processed via the same mode of payment used during purchase (including PhonePe, if applicable).

6. Warranty

• All electronic products sold are covered by the respective manufacturer’s warranty (if applicable).
• Novelkart is not responsible for warranty claims but will guide customers to the authorized service centers.

7. Limitation of Liability

• Novelkart shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products/services.
• Product performance and quality are subject to the manufacturer’s responsibility.

8. Privacy & Security

• Novelkart respects your privacy and follows strict data protection practices.
• Payment transactions via PhonePe Payment Gateway are 100% secure. Customer data such as card numbers, UPI IDs, or banking details are not stored by Novelkart.

9. Governing Law & Jurisdiction

• These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
• Any disputes shall be subject to the jurisdiction of the courts in [Your City/State].

10. Contact Information

For queries, complaints, or support:

Novelkart –
📧 Email: support@novelkart.com
📞 Phone: +91 7746055011